Supply Planning Manager



Full time

Logistics & Warehouse Careers

Dec 29

Would you like to join Danone Middle East and contribute to bringing health through food to as many people as possible? If YES, Danone Middle East is looking for a talented Supply Planning Manager to be based in Beirut, Lebanon like you!

The Supply Planning Manager will be responsible for driving efficiencies in supply planning and inventory management on understanding market demand and growth strategies. She/He will work closely with the supply points, regional team, local teams as well as central teams towards a common objective of providing the best service levels to our customers by ensuring availability in markets. He/She will also manage all upstream activities under his scope (new supply point, transfers...) and will actively contribute to the Global Planning System (GPS) process by contributing to the Operations Review Meetings (ORMs) as well as the Product Launch Meetings (PLMs). She/He will also ensure the data are properly generated from the system (APO SNP) as well as accuracy.

About The Role

1- Business Context & key Challenges

  • Make to order supply model.
  • Management of supply volumes in a highly constrained environment.
  • Frequent changes to manufacturing locations.
  • Frequent changes of manufacturing production plans.
  • Frequent upgrades and new products which required phase in - phase out.
  • Ensuring minimal OOS in market given the above constraints.

2- Key Accountabilities

  • Ensure short, mid and long term planning.
  • Ensure monthly Business Supply Meetings (BSM) with supply points.
  • Monthly review on production plans with Supply Points (SP).
  • Negotiate on production plans M+2 to manage accurate inventory for distributor's to minimise abnormal stock fluctuations or Market Out of Stocks.
  • Ensure efficient inventory management of supply points and distributors consistent with the CBU targets.
  • Ensure efficient and accurate order management (from proposal to confirmed orders sent to supply points).
  • Replenishment of products using netted demand in support of inventory targets, customer service goals (using APO SNP).
  • Anticipate, mitigate the future through scenario planning.
  • Monitor orders, stock status to ensure availability to support business plans.
  • Manage the inventory (R&P or FG) upstream and downstream through minimal DOH and write offs.
  • Reporting back-orders reason codes & recovery time-lines monthly.
  • Identify and address supply related issues as they arise and proactively manage expectations.
  • Ensure proper expiries provisions in collaboration with demand planning manager.
  • Contribute to issuing accurate monthly rolling forecast (Sell in submission).
  • Ensure System validation/sanity check prior to sell in submission.
  • Ensure a proper phasing of our orders through RF Best Estimate.
  • Responsible for upstream activity management (new supply point, transfer...)
  • Contribute to optimisation projects (portfolio management, network optimisation, MOQs...) which will support Value creation purposes through savings.
  • Prepare and contribute to the Operations Review Meetings (ORMs) and Product Life Management Meetings ( PLMs).
  • Support on maintenance and upgrade of systems (CBI, BI) when required (testing if necessary).
  • Support the reporting of Operations KPIs which includes Orders vs forecast, Order Mix accuracy, Out of stock, Month on Hand, Ageing stock, Customer service Level..
  • Analysis on SKU movements / performance (Eg. Slow, Fast moving).
  • Review & propose SKU cover policy based on SKU performance & Supply.
  • Close collaboration with markets on inventory returns process.
  • Support inventory liquidation plans with Marketing / Finance.
  • Draw up the network changes project plan in line with regulatory and/or market agenda.
  • Review and communicate risks and opportunities in the ORM 6 Box.
  • Contribute to the GPS process success with completed 6-box analysis for Middle East.
  • Review and update supply planning parameters as necessary.
  • Be the single point of contact for Supply points under scope.
  • Management of internal and external stakeholders.
  • Build a strong relationship with internal stakeholder (finance, supply, CS..) and external stakeholders (Supply points, 3PLs, Distributors ) to meet our common targets.

3- Key Performance Indicators

  • Ensure high performing accuracy on Ex-Factory deliveries.
  • Stock ageing (Product freshness).
  • Inventory Returns controls & performance measures - Reduce inventory write-offs.
  • Out of Stock Measure.
  • Customer Service Level - % of SKU on Hand.
  • Month on Hand, Days on Hand.
  • Make to Order CSL.
  • Order Mix Accuracy.
  • Mid Month accuracy.

About You

To be successful in the role you should ideally have

Education & Professional Experience

  • University Degree of Engineer or Business.
  • PC Skills (Word, Excel, PowerPoint, project).
  • Strong skills in Excel.
  • 3+ years' experience in a multinational environment within a similar role.
  • Knowledge of Supply Chain / Pharmaceutical / FMCG Industry.
  • Working experience with inventory management and supply planning in the pharmaceutical/FMCG environment.
  • Strong interpersonal, analytical, mathematical and communication written /verbal skills.
  • Strong communication and presentation skills.
  • High level of self-motivation and flexibility coupled with good relational skills.
  • Seeks and strives for permanent improvement.
  • Highly pro-active and strong problem solving skill.
  • Must Know APO SNP.
  • SAP and BI knowledge is a plus.

Functional Competencies

  • Supply chain / supply planning.
  • Customer partnership development.
  • Value creation through cross functional management.
  • Outstanding level of drive and the ability to juggle multiple projects effectively.
  • Excellent communication skills.
  • Understanding of order management and fulfillment process.
  • Understanding of regulatory and compliance requirements.
  • High level of self-motivation and flexibility coupled with good relational skills.
  • Stress resistant and strong ability to deal with and perform under pressure.
  • APO.

Soft Skills

  • Analytical skills.
  • Getting Things Done.
  • Rigor.
  • Customer Orientation.
  • Initiative.
  • Team Player.
  • Transparency.
  • Networking skills.
  • High level of self-awareness.
  • Must be able to finish projects and initiatives i.e. deliver results.
  • Sense of perspective.
  • Seeks and strives for permanent improvement.
  • Highly pro-active and strong problem solving skill.


  • Fluent in English and French.

Targeted Profile Required CODES Focus (Danone Leadership Competencies)

  • Human Centric.
  • Agile.
  • Accountable and Decisive.
  • Inclusive and Collaborative.
  • Courageous with Empathy.

About Us

Danone is a global food company holding top positions in healthy food through its three businesses Essential Dairy & Plant Based, Specialized Nutrition, and Waters business. Its mission, bringing health through food to as many people as possible, embodies commitment to human progress and business success. It gives meaning to the work of our 100,000 Danoners worldwide on an everyday basis. For passionate people looking for autonomy and exciting career opportunities, Danone truly has something special inside!

We offer

Working in Danone Middle East is one of the best places to build a strong career through everyday learning, empowerment, and team collaboration in an open culture & environment. Our culture fosters autonomy and empowerment, where your everyday can be a fresh adventure - full of new possibilities and opportunities for your development.

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