Retail & Online Sales Specialist



Full time

Retail Careers

Feb 18

Job Responsibilities

  • Greet guests as they enter the shop, ask whether they would like assistance with anything, and provide help if needed in a friendly, hospitable, and efficient manner
  • Remain knowledgeable about and answer questions related to merchandise, sales, promotions, and store policy
  • Provide recommendations based on customer’s stated preferences, needs, and desires
  • Create a warm and cozy atmosphere for our guests in accordance with the vision of the store by acting in a welcoming and approachable manner during customer interactions
  • Operate a cash register and perform related tasks, including cash handling, credit card processing, and opening and closing of the register when on the first or last shift of the day
  • Straighten, arrange, stock and dust off merchandise, maintain shelving areas as directed by management, and participate in the designing of displays in windows and on tables
  • Locate merchandise for customers, placing special orders to find desired items if necessary
  • Handle refunds, returns, and exchanges with a focus on timeliness and customer service

Skills and Qualifications:

  • An Associate’s degree or high school diploma
  • Retail sales experience
  • A professional appearance
  • Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment
  • The ability to read, write, and perform basic math. The ability to stand and walk for extended periods of time

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