Supply Planning Manager



Full time

Supply Chain Management and Procurement

Feb 18

About The Role

1- Business Context & key Challenges

  • Make to order supply model.
  • Management of supply volumes in a highly constrained environment.
  • Frequent changes to manufacturing locations.
  • Frequent changes of manufacturing production plans.
  • Frequent upgrades and new products which required phase in - phase out.
  • Ensuring minimal OOS in market given the above constraints.

2- Key Accountabilities

  • Ensure short, mid and long term planning.
  • Ensure monthly Business Supply Meetings (BSM) with supply points.
  • Monthly review on production plans with Supply Points (SP).
  • Negotiate on production plans M+2 to manage accurate inventory for distributor's to minimise abnormal stock fluctuations or Market Out of Stocks.
  • Ensure efficient inventory management of supply points and distributors consistent with the CBU targets.
  • Ensure efficient and accurate order management (from proposal to confirmed orders sent to supply points).
  • Replenishment of products using netted demand in support of inventory targets, customer service goals (using APO SNP).
  • Anticipate, mitigate the future through scenario planning.
  • Monitor orders, stock status to ensure availability to support business plans.
  • Manage the inventory (R&P or FG) upstream and downstream through minimal DOH and write offs.
  • Reporting back-orders reason codes & recovery time-lines monthly.
  • Identify and address supply related issues as they arise and proactively manage expectations.
  • Ensure proper expiries provisions in collaboration with demand planning manager.
  • Contribute to issuing accurate monthly rolling forecast (Sell in submission).
  • Ensure System validation/sanity check prior to sell in submission.
  • Ensure a proper phasing of our orders through RF Best Estimate.
  • Responsible for upstream activity management (new supply point, transfer...)
  • Contribute to optimisation projects (portfolio management, network optimisation, MOQs...) which will support Value creation purposes through savings.
  • Prepare and contribute to the Operations Review Meetings (ORMs) and Product Life Management Meetings ( PLMs).
  • Support on maintenance and upgrade of systems (CBI, BI) when required (testing if necessary).
  • Support the reporting of Operations KPIs which includes Orders vs forecast, Order Mix accuracy, Out of stock, Month on Hand, Ageing stock, Customer service Level..
  • Analysis on SKU movements / performance (Eg. Slow, Fast moving).
  • Review & propose SKU cover policy based on SKU performance & Supply.
  • Close collaboration with markets on inventory returns process.
  • Support inventory liquidation plans with Marketing / Finance.
  • Draw up the network changes project plan in line with regulatory and/or market agenda.
  • Review and communicate risks and opportunities in the ORM 6 Box.
  • Contribute to the GPS process success with completed 6-box analysis for Middle East.
  • Review and update supply planning parameters as necessary.
  • Be the single point of contact for Supply points under scope.
  • Management of internal and external stakeholders.
  • Build a strong relationship with internal stakeholder (finance, supply, CS..) and external stakeholders (Supply points, 3PLs, Distributors ) to meet our common targets.

3- Key Performance Indicators

  • Ensure high performing accuracy on Ex-Factory deliveries.
  • Stock ageing (Product freshness).
  • Inventory Returns controls & performance measures - Reduce inventory write-offs.
  • Out of Stock Measure.
  • Customer Service Level - % of SKU on Hand.
  • Month on Hand, Days on Hand.
  • Make to Order CSL.
  • Order Mix Accuracy.
  • Mid Month accuracy.

About You

To be successful in the role you should ideally have

Education & Professional Experience

  • University Degree of Engineer or Business.
  • PC Skills (Word, Excel, PowerPoint, project).
  • Strong skills in Excel.
  • 3+ years' experience in a multinational environment within a similar role.
  • Knowledge of Supply Chain / Pharmaceutical / FMCG Industry.
  • Working experience with inventory management and supply planning in the pharmaceutical/FMCG environment.
  • Strong interpersonal, analytical, mathematical and communication written /verbal skills.
  • Strong communication and presentation skills.
  • High level of self-motivation and flexibility coupled with good relational skills.
  • Seeks and strives for permanent improvement.
  • Highly pro-active and strong problem solving skill.
  • Must Know APO SNP.
  • SAP and BI knowledge is a plus.

Functional Competencies

  • Supply chain / supply planning.
  • Customer partnership development.
  • Value creation through cross functional management.
  • Outstanding level of drive and the ability to juggle multiple projects effectively.
  • Excellent communication skills.
  • Understanding of order management and fulfillment process.
  • Understanding of regulatory and compliance requirements.
  • High level of self-motivation and flexibility coupled with good relational skills.
  • Stress resistant and strong ability to deal with and perform under pressure.
  • APO.

Soft Skills

  • Analytical skills.
  • Getting Things Done.
  • Rigor.
  • Customer Orientation.
  • Initiative.
  • Team Player.
  • Transparency.
  • Networking skills.
  • High level of self-awareness.
  • Must be able to finish projects and initiatives i.e. deliver results.
  • Sense of perspective.
  • Seeks and strives for permanent improvement.
  • Highly pro-active and strong problem solving skill.


  • Fluent in English and French.

Targeted Profile Required CODES Focus (Danone Leadership Competencies)

  • Human Centric.
  • Agile.
  • Accountable and Decisive.
  • Inclusive and Collaborative.
  • Courageous with Empathy.

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