Execution Specialist – Soluble & Specialty
Summary of the role:
Responsible for the optimal (cost-effective, timely, quality-service...) execution of assigned soluble & specialty coffee shipments/ deliveries from origin to destination.
Work closely with head office, shippers, clients & service providers (banks, shipping lines, warehouses, forwarders, local agents...) towards that end.
-Work with traders on position follow-up and any commercial issues with shippers
-Send shipping instructions to shippers (suppliers) in due time
-Place booking with shipping lines where required & ensure internal database (SOL/Cargoo) accuracy
-Follow-up on sample results where required and update internal database accordingly
-Process shipping documents (including upload onto system) and payment to shippers
-Issue landing instructions to related warehouses accordingly
-Issue and follow-up on potential Weight Claims
-Liaise closely with shippers, shipping partners & end Clients where relevant to deliver the best services
-Check all assigned service invoices to approve the costs
-Check stocks in assigned warehouses on a monthly basis & report accordingly.
Client Support (Outbound)
-Issue logistics documents (invoices, release documents, cover letters...) related to assigned sales & instruct/ensure upload of related external documents where required
-Work closely with Sales & external partners to anticipate execution challenges and advise on potential solutions
-Advise Sales team on logistic costs for specific execution scenarios, and any other logistic aspect of a sales project/ potential business upon request
-Support head office (GVA) with management innovation projects upon request, and continuously contribute to the Logistics strategy through new ideas and open feedback.
-University graduate (BA or equivalent)
-Focus/ Major in Foreign Trade, Commodity Trading, or Logistics is a plus
-Other certifications are a plus
-At least 2 years of working experience (compulsory)
-Experience in an international environment related to trade/ supply chain/ logistics
-Experience in coffee trade logistics is a plus
-Experience in Customer Service is a plus
-Knowledge/ practical experience in SAP (compulsory)
-Good knowledge of Excel, Word, Outlook
-Knowledge of collaborative tools (MS Teams, SharePoint,...)
-Knowledge of PowerBI is a plus
-Excellent organizational skills (ability to prioritize, plan tasks and respect deadlines)
-Good interpersonal skills
-Teamwork skills/ team spirit
-Ability to work under stress and respond to tight deadlines
-High level of autonomy/ self-discipline
-Excellent knowledge of English and preferably also of French or Spanish
-Knowledge of any other language is a plus
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