Execution Specialist – Soluble & Specialty

Summary of the role:

Responsible for the optimal (cost-effective, timely, quality-service...) execution of assigned soluble & specialty coffee shipments/ deliveries from origin to destination.

Work closely with head office, shippers, clients & service providers (banks, shipping lines, warehouses, forwarders, local agents...) towards that end.

Key Responsibilities:

Inbound

-Work with traders on position follow-up and any commercial issues with shippers

-Send shipping instructions to shippers (suppliers) in due time

-Place booking with shipping lines where required & ensure internal database (SOL/Cargoo) accuracy

-Follow-up on sample results where required and update internal database accordingly

-Process shipping documents (including upload onto system) and payment to shippers

-Issue landing instructions to related warehouses accordingly

-Issue and follow-up on potential Weight Claims

-Liaise closely with shippers, shipping partners & end Clients where relevant to deliver the best services

-Check all assigned service invoices to approve the costs

-Check stocks in assigned warehouses on a monthly basis & report accordingly.

Client Support (Outbound)

-Issue logistics documents (invoices, release documents, cover letters...) related to assigned sales & instruct/ensure upload of related external documents where required

-Work closely with Sales & external partners to anticipate execution challenges and advise on potential solutions

-Advise Sales team on logistic costs for specific execution scenarios, and any other logistic aspect of a sales project/ potential business upon request

-Support head office (GVA) with management innovation projects upon request, and continuously contribute to the Logistics strategy through new ideas and open feedback.

Job Requirements:

Education

-University graduate (BA or equivalent)

-Focus/ Major in Foreign Trade, Commodity Trading, or Logistics is a plus

-Other certifications are a plus

Experience

-At least 2 years of working experience (compulsory)

-Experience in an international environment related to trade/ supply chain/ logistics

-Experience in coffee trade logistics is a plus

-Experience in Customer Service is a plus

Technical Skills

-Knowledge/ practical experience in SAP (compulsory)

-Good knowledge of Excel, Word, Outlook

-Knowledge of collaborative tools (MS Teams, SharePoint,...)

-Knowledge of PowerBI is a plus

Soft Skills

-Excellent organizational skills (ability to prioritize, plan tasks and respect deadlines)

-Good interpersonal skills

-Teamwork skills/ team spirit

-Ability to work under stress and respond to tight deadlines

-High level of autonomy/ self-discipline

-Proactiveness

Languages

-Excellent knowledge of English and preferably also of French or Spanish

-Knowledge of any other language is a plus